General Terms and Conditions
Review our core service agreements, user responsibilities, and legal operating conditions for ordering research products from Professor.
1. Research Purpose & Product Intent
All products and chemical ingredients provided by Professor are sold strictly and exclusively for laboratory and research applications.
- Restricted Use: Products are not intended for human consumption, veterinary use, diagnostic purposes, or household applications.
- Quality Standards: Our range features a guaranteed minimum purity of 97% (often higher), developed and produced by recognized, certified laboratories.
- Legal Compliance: If an ingredient or product is banned or restricted within the Netherlands or your jurisdiction, it is immediately removed from our platform.
2. Customer Responsibilities & Jurisdictions
By placing an order with Professor, you agree to assume full personal and legal responsibility regarding import regulations.
- Local Laws: You are entirely responsible for checking within your own country whether the specific research chemicals you order are permitted for import and possession.
- Accurate Information: Customers are responsible for providing a valid shipping address located within our permitted international delivery zones.
- Language & Support: All communications, order inquiries, and support requests are handled exclusively in English.
3. Payments, Pricing & Dispatch
We strive for complete transparency regarding financial transactions and shipping execution.
- Payment Safety: Accepted methods include Bank Transfers, Revolut, and Cryptocurrencies (Bitcoin, Ethereum, Litecoin, TRON, USDT). Never transfer money blindly without instructions.
- Manual Verifications: Bank transfers are processed and checked manually several times daily.
- Same-Day Dispatch: Orders paid before 3:00 PM are packaged and shipped out the same day using reliable carriers like PostNL or DHL.
4. Limitation of Liability & Support
Professor operates with over 25 years of industry experience, emphasizing quality, competitive pricing, and dedicated customer service. If you have any questions or require clarification regarding our legal terms and conditions, reach out to our 24/7 support team via live chat or email at service@professornl.eu .